Privacy Policy – VPL Travels

At VPL Travels (“we”, “our”, “us”), we are committed to protecting the privacy of visitors and customers who use our website and services. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or contact us for bookings and enquiries. This policy applies only to information collected through our website and related online forms, not to any information collected offline or through channels other than this website.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

While using our website or contacting us, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

  • Name
  • Mobile number
  • Email address
  • Travel requirements (pickup location, destination, dates, group size, vehicle preference)
  • Any other details you voluntarily share while submitting a form or enquiry

If you communicate with us directly (for example, via contact form, WhatsApp, email, or phone), we may receive additional information such as the content of your message and any attachments you choose to send.

How We Use Your Information

We use the information we collect for the following purposes:

  • To understand and respond to your enquiries, bookings, and service requests
  • To provide, operate, and maintain our website and online booking/enquiry features
  • To improve, personalise, and enhance your experience on our site
  • To understand how visitors use our website and to analyse trends and usage
  • To develop new services, features, and offerings related to vehicle rentals and tours
  • To communicate with you directly or through our partners for customer support, updates, and service-related information
  • To send you emails or messages related to confirmations, reminders, and offers (where permitted)
  • To detect, prevent, and address technical issues, abuse, or fraudulent activities.

 

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Log Files

Like many websites, we use log files to record certain information when visitors access our site. This may include your IP address, browser type, Internet Service Provider (ISP), date and time of visit, referring and exit pages, and number of clicks. These data points are not linked to any personally identifiable information and are used solely for:

  • Analysing trends and site performance
  • Administering the website
  • Tracking user movements on the site
  • Gathering demographic information in aggregate form

Third-Party Websites

Our website may contain links to external websites that are not operated by us (for example, payment gateways, booking partners, social media pages, or travel resources). If you click on a third-party link, you will be directed to that website.

We strongly advise you to review the privacy policy of every external site you visit, as their data practices and policies may differ from ours. VPL Travels has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may choose not to provide certain information, but this may limit your ability to use some features of our website or services (for example, submitting an enquiry or confirming a booking).

Subject to applicable law, you may request to:

  • Access the personal data we hold about you
  • Correct or update inaccurate or incomplete information
  • Request deletion of your personal data, where legally permissible
  • Withdraw any consent you have previously given

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised “Last updated” date.

You are advised to review this Privacy Policy periodically to stay informed about how we protect your information.

Last updated: April, 2026

Consent

By using our website, submitting an enquiry, or making a booking, you acknowledge that you have read this Privacy Policy and agree to its terms. When we ask you to provide personal information, we will clearly indicate what data is required and why it is needed.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data-related rights, you can contact us at:

VPL Travels
Address VPL, 53, Tholkapiyar Street, MGR Nagar, Chennai – 600078
Phone:+91 9444188844

Website: https://www.vpltravels.com

©2026. VPL Travels. All Rights Reserved

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